Cool Down!

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Have you ever lost your cool when you’re in public, say a restaurant or grocery store, and you receive a level of customer service that falls short of your expectations?

When this happens, try to relax. Finding your breath, thinking before you speak, and reminding yourself that in the grand scheme of things this isn’t a big deal can help alleviate a lot of unnecessary conflict and stress. Another thing you can do is reframe the situation.

The waiter you’re upset with can’t control how long the food takes to cook or the clerk at the grocery store might not be responsible for an item being marked incorrectly. Try to treat people with respect and remember that you might not fully understand the situation that is causing you to be upset.