EFR, Employee Assisstance Program
EFR, Employee Assisstance Program
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EFR, Employee Assisstance Program
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Contact Us

Employee & Family Resources EAP services are available for employees and family members of companies that contract with us. If you are not sure if your company contracts with Employee & Family Resources, give us a call or send an email with the name and location of the employer (or the employer of your family member).

IMPORTANT: Do not transmit confidential information by email! This transmission will not be encrypted. For a more personal and immediate consultation with a counselor or consultant, contact the EAP by phone.

For emergencies, call 911 or your local police.

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EAP Counselor
Contact an EAP Counselor if . . .
. . . your employer contracts with Employee & Family Resources for EAP services.
. . . you want to talk to an EAP Counselor about a problem or concern.
. . . you are a manager or supervisor and you want to talk to an EAP Counselor about how to deal with a troubled employee or a troubling workplace issue.
. . . you are a manager or supervisor in need of information about your EAP account.
 

Phone: (515) 244-6090 | toll free (800) 327-4692 | Fax: (515) 284-5201
Or email a Counselor.

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EAP Marketing Representative
Contact an EAP Representative if you . . .
. . . want to know more about the EAP of Employee & Family Resources.
. . . would like to have an EAP Representative call on your organization.
 

Phone: (515) 471-2300 | toll free (800) 871-4532 | Fax: (515) 244-2938
Or email a Representative.

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Request A Proposal
To Request a Proposal for EAP services . . .
. . . fill in and submit our online Request for Proposal, email an EAP Marketing Representative, or call and ask to speak to a Marketing Representative (515) 471-2330 | toll free (800) 871-4532.

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Affiliate Representative
Contact an Affiliate Provider Representative if you . . .
. . . are an affiliate provider of Employee & Family Resources' EAP and you have questions or comments.
. . . are a provider interested in information about Employee & Family Resources' EAP provider network.
  Call (800) 327-4692 and ask to speak to an Affiliate Network Representative, or email our affiliate network staff.

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TTY Phone Numbers
  EAP Toll Free TTY (877) 542-6488
EAP Des Moines Area (515) 288-9022

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Mailing addresses
  Employee & Family Resources
505 Fifth Avenue, Suite 930
Des Moines, Iowa 50309-2316

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Webmaster
Contact the Webmaster about this website if . . .
. . . you have questions or comments about this website.
. . . you are having technical difficulties using this site.
  Phone: (515) 471-2348 or email the Webmaster

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Learn More About Employee & Family Resources, Inc.®
  Visit Our Website at www.efr.org.

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