A Leader In Helping Individuals and Businesses Thrive

Employee & Family Resources’ workplace services are solutions that work. Our full-service Employee Assistance Program is combined with innovative and comprehensive health and wellness services to cultivate overall wellness in your organization. Our services are comprehensive, distinctively integrated, and a single-source solution for employee wellbeing and improved workplace culture.

Our EAP is a worksite-based benefit that helps companies, management, employees and family members with issues affecting their day-to-day work performance and health.

We Know What Works

EFR’s experts embrace the philosophy that the key to improving emotional and physical health is through long-lasting behavioral change. We have the knowledge and experience in mental and physical health, strong coaching, and valuable resources and tools to make a greater impact on your employees’ productivity, engagement and whole health.

We Partner With You

We’ll help your employees by providing connections to a network that supports healthy behaviors and lifestyles with a work success outcome. We would like to partner with you to help make the lives of your employees better, and increase productivity and efficiency in your workplace.

More About Our EAP

Our management consultation, management referral and crisis response will help management engage underperforming employees, respond to crises and handle other key human resource issues. These tools help both new and experienced leaders succeed in their roles. Dedicated EAP consultants, EAP promotional materials, webinars and available training, leadership coaching and mediation services are designed to help you achieve organizational/leadership success.

Our confidential EAP services can help employees facing life challenges including (but not limited to) stress, anxiety, depression, relationship issues, substance use, legal and financial concerns, identity theft, or how best to support elderly loved ones. Licensed counselors provide 24/7 phone support and face-to-face appointments nationwide, at locations convenient to employees’ work and homes. All employees and their household members are covered through our full-service EAP.

Counseling, financial consultation, legal consultation and elder care all help your employees utilize their strengths to find solutions and maintain appropriate work-life balance.

Here is what corporate clients say about our EAP:

  • "The services that EFR provides are of the highest professional quality and delivery. EFR is diligent in the performance of their duties and they ensure that lines of communication are open and clear. They are organized, efficient and provide a very comprehensive approach to meeting the needs of our employees."

      - Iowa Department of Administrative Services (DAS)

  • “Iowa State Bank has contracted with Employee & Family Resources (EFR) for over 22 years. Our experiences have always been very positive. EFR offers employees and their families the assurance that their situations are confidential and will not be shared with their employer. We have also used EFR’s supervisor training and the management referral program to help employees and managers though difficult situations that impact job performance and behaviors in the workplace. This option has proven to be an effective tool for the employee and manager. We commend EFR for their high-quality programs and staff.”

      - Iowa State Bank

Here is what clients' employees say about our EAP:

  • The EAP program at EFR is one benefit about which I am passionate and have used frequently over the past 2 decades. Their confidential EAP services really help employees facing life challenges like depression, relationship issues, substance use, legal and financial concerns, identity theft, or how best to support elderly loved ones. Licensed counselors provide 24/7 phone support and face-to-face appointments.

    For me, it’s been a God-send. Next to PTO, this is the top benefit I value. It has helped me communicate better with teenagers, aging parents with dementia, handle conflicts with my husband more effectively. And it has been a tool my children used many times over. As a parent, I was so relieved to have a benefit like EAP that my kids could access to navigate life with less stress and good direction. As you may remember, teenagers/young adults don’t always believe their parents…but will listen to others. And when I knew with confidence that my kids were headed in the right direction, my stress level plummeted, my distractions disappeared and I was a more focused, effective employee.

  • Learn why forward-thinking companies are promoting EAP benefits by clicking here.

    Contact us for more information or request a proposal to provide your organization with EFR's Employee Assistance Program.