Audience: All Employees
In a business environment where service levels continue to climb, challenging customers and situations are an inevitable part of the workplace. Understanding how to properly respond to these challenging situations can have a dramatic impact on the company’s bottom line – profitability.
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Mental Health Awareness TrainingThe topic of mental health has been gaining attention nationwide. In the workplace, it is important to understand the importance of mental health, how to recognize it and how to refer for assistance. Learn more about EFR’s Mental Health Awareness Training.
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